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AuditTom2023-09-19T09:46:44+00:00
1Your Details
2Capture
3Nurture & Close
4Evangelize
5Reactivate
6Results

Your Details

Name
Does business have missed-call text-back in place?
Small and mid-sized businesses miss about 62% of calls! Automating a text message back to missed-call dialers prevents prospects from calling competitors and recoups countless in would-be missed revenue!
Does website have a text-enabled phone number?
9 out of 10 people want to use messaging to interact with businesses, and the average open rate of an SMS is 99%! It’s critical that businesses offer Text Messaging as a communication channel for their customers.
Does website have an SMS chat widget?
SMS chat widgets allow website visitors to quickly initiate a text-message conversation but not be tethered to a website
Is Google Business Chat enabled?
The average business receives over 1,000 monthly visits to their Google Business Profile! Activating Google Chat immediately converts more of these visitors into customers.
Are popular listings in place and in order?
Top-ranking local businesses have approximately 81 citations from top-level domains on average and search engines love to see consistent data.
Does business have a consolidated conversation stream? Is it mobile-friendly?
Managing conversations across communications in one conversation stream increases response time and ensures conversa- tions don't go unanswered
Is business leveraging Text Snippets or auto-replies for FAQs?
Response time is the #1 factor when it comes to turning conversations into sales.
Is business leveraging Text Snippets or auto-replies for FAQs?
93% of companies who send personalized videos see an increase in conversion rates
Does the business have Text-2-Pay?
Businesses need to be able to collect payments on the go and Text-2-Pay makes it easy and lightning fast.
Does the business have Tap-2-Pay?
Tap to pay turns smartphones into credit card readers, enabling payment anywhere!
Does business have an acceptable amount of Google reviews?
60% of consumers feel that the number of reviews a business has is critical and 88% of consumers make the effort to consult reviews before purchase
Does business have an acceptable rating?
3.3 Stars is the minimum rating customers accept
Are reviews being generated frequently and consistently?
A steady increase in reviews has been shown to correlate with an increase in phone calls from Google Business Profiles
Are reviews being replied to?
89% of consumers say they’re likely to choose a local business that responds to reviews.
Does business have a database of emails and phone numbers?
Businesses who aren't consistently growing a database of potential and existing customer information generate significantly less repeat-buyers than businesses who have healthy databases
Does business have a way to send bulk email/sms?
Businesses that can send news, promotions, updates, and stories to contacts in bulk are able to generate new sales on-demand
Does business have a Newsletter Builder?
Visual emails create brand awareness and increase brand loyalty
We'll contact you to book in a no obligation demo our software via video chat.
Congratulations, you've scored full markson our audit. We could still help you with all the above, We'll contact you to book in a no obligation demo our software via video chat.
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